Agree the objective before the scenario.
Awareness work is more useful when you understand which situations create difficulties. A phishing simulation observes the receipt of deceptive messages and associated reactions within a defined exercise. It also considers reporting and how support teams handle an alert.
Reporting to plan
- Results interpreted in the context of the scenario
- Observations on reactions and reported messages
- An awareness plan suited to the needs identified
Scope, timeline and deliverables are agreed before work begins.
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